Cryta Services

Major Services / IT Management

IT Management

Be pro-active, not reactive, and discover your tech problems before they discover you. We provide IT management, monitoring, audits and assessments, all tailor-made for your organization on a one-off or contract basis.

Why choose Cryta Services?

We can send engineers on-site to conduct extensive and detailed audits giving you an easy-to-read map of all your IT assets. We can tell you what is covered by warranty what isn’t, what will probably need replacing in the next six months, what has anti-virus protection and what hasn’t, how susceptible you are to security breaches, cyber-attacks and malware risks – putting you in control of your IT by allowing you to take a proactive approach.

As part of a complete IT management package, we can offer you a scheduled monthly meeting to review support issues and tasks, infrastructure monitoring, server errors and backup reporting, upcoming upgrades and migrations, documentation, reports back to head office, and make general recommendations as to where your IT should be going.

Our thorough IT investigations give you detailed reports on network infrastructure, server hardware, server services, backup policy, workstations, infrastructure, processes, server administration and IT policies, help desk, support, training, topology, meetings with process managers, Customer Relationship Management (CRM) and digital marketing strategies.

Know exactly what you have and what you’re paying for. We provide standardization of enterprise and global network infrastructure for reduced support costs and increased Return On Investment (ROI).

We offer security audit services to ensure that your systems and networks are compliant with industry and government requirements.

We will monitor your IT infrastructure 24 hours a day. When things are slow you will know exactly why, and we can quickly take corrective measures. We are able to monitor server health, up/down time, bandwidth usage, application usage, Voice over IP (VoIP) quality of service, device availability, critical application/service status, disk utilization, memory utilization, back-up logs, anti-virus logs, event logs, and any other custom criteria you may have.

We keep up to date with all the latest technologies and coupled with our experience of previous market failures and successes, we are always ready to share our opinion on up-and-coming trends and how they may affect your business.

If you have a particular IT concern we can provide a specialized targeted investigation to produce a report with recommendations on how best to improve your situation.

We will act as the gatekeeper for your multi-regional, multi-lingual website or software package, liaising with the content providers for each locale and customizing or updating according to their needs. This gives you a single point-of-contact for Content Management and centralized control at both the hardware and software levels.